Shipping policy
NY Bagel Express Shipping Policy
Shipping Schedule
We ship Monday through Wednesday via UPS 2-Day to help your bagels arrive fresh and avoid weekend transit.
All orders received Wednesday through Sunday ship the following Monday. Orders placed Monday or Tuesday are scheduled for shipment during that week’s Monday–Wednesday shipping window.
Delivery Timing
UPS 2-Day transit begins when UPS receives your package, not when you place your order. Please allow for the time between ordering and your scheduled shipping day.
Delivery dates are estimates and may be affected by holidays, weather, or carrier delays. Holiday schedules may also shift shipping dates.
Shipping Rates & Tracking
Shipping charges are displayed at checkout before you complete your purchase. Once your order ships, you’ll receive a shipping confirmation email with tracking information.
Shipping Address
Please review your shipping address carefully before completing your order. If you notice an error, contact us immediately. Address changes may not be possible once your order has been processed or shipped.
Receiving Your Bagels
Our bagels are perishable. Please bring your package inside promptly after delivery and freeze any bagels you don’t plan to enjoy right away to preserve freshness.
If your shipment arrives damaged, contains incorrect or missing items, or has a quality issue, please contact us promptly with your order number, a description of the issue, and photos when applicable.
Contact Us
For shipping questions or help with your order, email help@nybagelexpress.com